Last updated: [CONFIRM: launch date]
These terms cover text messages from Keenan Heating & Cooling (Keenan Heating and Cooling LLC, “Keenan,” “we”).
What we send
If you opt in, Keenan may text you about your service requests, appointment scheduling and confirmations, technician arrival updates, appointment reminders, and follow-ups after your visit. [CONFIRM: add maintenance reminders and occasional offers only if Daniel will send them]
How often
Message frequency varies based on your service activity.
Cost
Message and data rates may apply, depending on your mobile plan.
How to stop
Reply STOP to any message to opt out. You can also reply END, CANCEL or UNSUBSCRIBE. We will send one message confirming you have opted out, and then no further texts unless you opt in again.
How to get help
Reply HELP to any message, call us at (480) 594-2665, or email [email protected].
Consent
Agreeing to receive texts is not a condition of requesting service or buying anything from Keenan.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
We do not sell or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. See our Privacy Policy.
Sending number
Messages come from [CONFIRM: ServiceTitan sending number].