Last updated: [CONFIRM: launch date]
Keenan Heating & Cooling (Keenan Heating and Cooling LLC) respects your privacy. This policy explains what information we collect through our website, phone calls and text messages, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, service address or ZIP code, and details about your home and HVAC system when you fill out a form, call or text us.
- Information collected automatically: basic website usage data such as pages visited, device and browser type, and approximate location, collected through cookies and analytics tools.
How we use it
- To respond to your requests, schedule and perform service, and send appointment updates.
- To send text messages you have agreed to receive (see our Messaging Terms).
- To improve our website and services.
- To meet legal, safety and accounting obligations.
How we share it
We share your information only with service providers that help us run our business, such as our scheduling and dispatch software, website hosting, phone and messaging providers, and payment processors, and only so they can perform those services for us. We may also disclose information when the law requires it.
Text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We do not sell your personal information.
Your choices
- Text messages: reply STOP to any message to opt out.
- Email: use the unsubscribe link in any marketing email.
- Cookies: you can block or delete cookies in your browser settings.
- To ask what information we hold about you, or to ask us to correct or delete it, contact us using the details below.
Data security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.
Contact us
Keenan Heating & Cooling
[CONFIRM: mailing address]
(480) 594-2665
[email protected]